Privacy policy

Draft prepared by Space Tap for VÌCIO Café's review. Replace with approved text before launch.

This policy explains what personal information [registered company name] ("VÌCIO Café", "we") collects through the VÌCIO app, how we use it and the choices you have.

1. Information we collect

• Account details: name, mobile number, date of birth, nationality, and optionally your email address and gender.
• Orders: your order history, including branch, items, pick-up time and amounts.
• Payment: card payments are handled by our payment gateway. We do not receive or store your full card details.
• Device: a push token so we can send notifications to your device.

We do not track your location. The "I've arrived" button only tells the branch when you tap it.

2. How we use it

• To verify your mobile number with a one-time code and manage your account.
• To take payment and prepare your order.
• To email your invoice, if you have given an email address.
• To answer support requests.
• To send news, in line with your notification preferences.

3. Sharing

We do not sell your personal information. We share it only with service providers that act for us, such as our payment gateway, and with authorities where the law requires it.

4. Deleting your account

You can delete your account in the app. Your personal details are removed. Order records are kept anonymously for accounting.

5. Changes to this policy

We may update this policy. The date on this page shows when it last changed.

6. Contact

Questions about privacy: [support email] or see Contact us.